Shipping Policy
Shipping Policy
Shipping Information
Thank you for choosing Lumières Glow. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly extended.
Estimated Delivery Times
United States
5–12 Business Days
Canada
7–15 Business Days
United Kingdom
5–12 Business Days
Australia
7–15 Business Days
International Orders
7–20 Business Days
Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors outside of our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. Lumières Glow is not responsible for packages delivered to incorrectly provided addresses. If you notice an error in your shipping information, please contact us as soon as possible and we will do our best to assist before your order ships.
Lost, Delayed, or Damaged Packages
If your package arrives damaged, is significantly delayed, or appears to be lost in transit, please contact our support team. We will work with you and the shipping carrier to help resolve the issue as quickly as possible.
Need Assistance?
If you have any questions regarding your order or shipping status, our support team is here to help.
Contact us anytime and we'll be happy to assist you.